Box Destroyed
My review for this product is primarily in relation to the condition of the set upon arrival. The shipping box that it came in was smashed and broken. Then this set, and another ordered set, had seriously damaged boxes. I reached out to customer service and received a notice that it is taking longer to get back with people. This was nearly a week ago. I still have not heard back from anyone. The set was intended as a gift, but I didn’t feel right giving a gift in a destroyed box. I’ve never said this before, but I’m disappointed in Lego. Lego customer service used to be the pinnacle of excellence. What’s happened?